RETURN AND REFUNDS
RETURNS INFO: Our dedicated customer service team is ready to assist you with eligible returns. If you have received a damaged product, please follow the given instructions below. Please note that we can only process returns for products purchased directly from our official website, https://www.thebathveda.com.
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Returns and replacements are only accepted in case of any product damage during shipping or other genuine issues make sure you have proper unboxing video/images (We will take the final decision after verification).
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We kindly ask you to contact our customer service team within 1 day of receiving your order.
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Upon verification of your returned products, the refund for the order amount will be processed within 7 business days. Your satisfaction is our priority, and we appreciate your understanding in adhering to our return and refund policy.
Contact Us:-
Phone: +91-7207093716
Email: thebathveda@gmail.com
SHIPPING INFO:
Our standard shipping charge is Rs. 70/- (Up to 500 grams), providing delivery within 5-7 working days from the date of order pickup. For express shipping, the charge is Rs. 130/- (Up to 500 grams), ensuring delivery within 3-5 working days from the date of order pickup. Please note that prices may vary depending on the weight of the order. Our shipping services are facilitated by a third party, and we kindly request your patience in this regard. For deliveries within Hyderabad, we strive to complete the delivery within 48 hours. Thank you for choosing us; we appreciate your understanding and cooperation.
CANCELLATIONS:
After placing an order, you have a window of 2 hours to cancel it before the processing of preparation begins. If you cancel your order within this timeframe, the entire amount will be refunded to your account. Please allow 8-9 business days for the refunded amount to reflect in your account.
